Privacy Policy

Introduction

This Privacy Policy describes how 888starz (the "Company") collects, uses, stores and discloses your information in connection with our online gambling services. It applies to individuals who use our website, mobile apps, or other services provided by 888starz, including account registration, deposits, gameplay, or participation in promotions.

Data Controller and contact details

The Data Controller responsible for your Personal Information is 888starz. Full contact details, including the Data Protection Officer where applicable, are provided in the footer of our site. We may appoint designated privacy contacts to handle rights requests and inquiries in compliance with applicable data protection laws.

What information we collect

We categorize information as Personal Information or Non-Personal Information. The types of data we collect include the following examples.

Personal Information: Examples include your name, postal address, date of birth, email address, telephone number, payment details, account identifiers, and information about your gameplay and transactions. We also collect information about your device and location that can be used to identify you indirectly (e.g., IP address, geolocation data).
Non-Personal Information: Data that does not identify you directly, such as aggregated usage statistics, server logs, and technical information about devices and browsers (e.g., browser type, language preference, operating system).

How we collect information

888starz collects information through multiple channels to provide and improve our services:

From you directly: information you provide when registering an account, funding your account, or communicating with our support channels.
From your device: data automatically collected when you access our services, including IP address, device type, operating system, and geolocation.
From cookies and similar technologies: cookies, pixel tags and related technologies used to maintain sessions, remember preferences, analyze usage, and tailor experiences. You may manage cookies in your browser settings; some functionality may require cookies to be enabled.
From external sources: to fulfill regulatory obligations (KYC/AML), public records, and information exchanged in the course of business operations or corporate transactions, including data shared with a successor entity where applicable.

How we use your information

We use Personal Information for purposes described below, applying the corresponding legal bases under applicable data protection laws:

To establish and maintain your account, verify identity, process deposits and withdrawals, and deliver services. Legal basis: performance of the contract and compliance with legal obligations.
To authenticate access to features and protect the security of your account. Legal basis: performance of the contract and legitimate interests in maintaining security.
To communicate with you about your account, transactions, updates to policies, and operational notices. Legal basis: consent or legitimate interests depending on the context.
To provide personalized experiences and targeted marketing where you have given consent or where legitimate interests do not override your rights. Legal basis: consent and legitimate interests.
To conduct analytics and research to improve our products and services and to better understand risk and user experience. Legal basis: consent or legitimate interests.
To detect, prevent and investigate fraud, money laundering, and other unlawful activities; to comply with regulatory and licensing requirements. Legal basis: legal obligation and legitimate interests.
To assist regulators, auditors, and other authorities in the exercise of their duties where required by law or licensing conditions. Legal basis: legal obligation.
To cooperate with service providers and third parties performing functions on our behalf (e.g., payment processing, IT services, data storage, customer support, marketing, analytics). Legal basis: legitimate interests and contractual necessity.

Cookies and similar technologies

We use cookies and similar technologies to operate our services, analyze usage, and tailor content. Cookies are categorized into essential, analytics, functionality, and marketing groups. You may adjust cookie preferences in your browser, but disabling cookies may affect service functionality.

Sharing your information with third parties

We may disclose Personal Information to service providers who assist with processing, hosting, payment services, and data analytics. We may also share information to comply with regulatory obligations, in connection with corporate transactions, or to enforce our terms and protect the rights and safety of users and 888starz. Any third party receiving data is contractually obligated to protect it and to use it only for specified purposes.

International transfers

Where permitted by law, we may transfer Personal Information to recipients outside the jurisdiction in which it was collected, including to entities in jurisdictions that may not be deemed to provide an equivalent level of data protection. In such cases we implement appropriate safeguards (e.g., contractual measures) and provide information about the transfer as required by law. Details are available in the site footer for authorized requests and rights inquiries.

Retention of your information

We retain Personal Information for as long as necessary to fulfil the purposes described in this Policy, including to comply with legal, regulatory, and contractual obligations and to resolve disputes. When your relationship with 888starz ends, data may be retained for a period reasonably required to fulfill these obligations and for as long as required by applicable law.

Your rights and choices

You have rights regarding your Personal Information under applicable law. These include:

Right of access to obtain a copy of your information.
Right to rectify inaccurate or incomplete data.
Right to erasure where permissible by law (the "right to be forgotten").
Right to restrict processing, and to object to processing (including direct marketing).
Right to data portability where applicable.
Right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
Rights related to automated decision-making and profiling, including rights to obtain human review in certain circumstances.
Right to lodge a complaint with a data protection authority in your jurisdiction.

Security of your information

888starz employs commercially reasonable technical and organizational measures to protect Personal Information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption of sensitive data, access controls, regular risk assessments, and secure data storage. No security system is foolproof; therefore, data protection cannot be guaranteed.

Automated decision-making and profiling

We may employ automated systems to verify identity, assess risk, detect fraudulent activity, and tailor content or offers. You have the right to request human review of decisions with legal or similarly significant effects and to opt out of certain profiling in accordance with applicable law, subject to permitted exceptions. Requests for human review should be directed through the contact options in the site footer.

Marketing communications and consent

Direct marketing communications are sent only where you have provided consent or where otherwise permitted by law. You may withdraw consent or opt out at any time using the unsubscribe options in communications or by contacting our support channels. Even if you opt out of marketing, transactional and service messages may continue to be sent as necessary to manage your account.

Updates to this policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. We will publish the updated policy on our site and indicate the effective date of the revision. Material changes may be communicated through account notices or other appropriate means.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please use the contact options published in the site footer or reach our Data Protection Officer through the channels provided there. For general privacy inquiries, you may also contact our support team via the standard channels available on our site.